Privacy policy

Legal Note

This website is managed by Unit in representation of the Cities Coalition for Digital Rights (CC4DR) and other members who participate in the platform’s central purpose.
Except for the logotypes of cities, supporting entities, and other previously authorized entities, the website’s contents are published under the license CC-BY-SA-4.0. Specific licenses may be applied to photographs, as indicated in each case.
UNIT, in the name of the Cities Coalition for Digital Rights (CC4DR) and other members collaborating on this platform, rejects the misuse of contents published here in and reserves the right to update them when it sees fit, as well as eliminate, limiting, or blocking direct access to it, whether temporarily or definitively.
UNIT, in the name of the Cities Coalition for Digital Rights (CC4DR) and other members collaborating on this platform, disclaims any liability concerning information that is not elaborated by platform members and is not published in its name. In addition to this, it especially disclaims any liability concerning the information on third-party websites connected to our website by links that have not been endorsed in writing with the approval of platform’s collaborating members.
Despite the fact that our site is on a safe server, we cannot guarantee the absence of a virus or other web elements that may cause change to your computer system, which is why we disclaim any liability in this regard. We are also not liable for the consequences of a browser malfunction or the use of obsolete versions.
These conditions and other legal texts on the website are subject to the legislation of Chile and to the jurisdiction of the courts of law of the city of Santiago.
If you would like to get in touch with us for any motive, please contact us.

Privacy Policy

Your privacy on the Internet is of utmost importance to the Digital Rights and Cities Platform. This privacy statement describes the platform’s policy regarding collecting visitor information through the platform’s website.
This privacy policy describes what information is made available to the platform and third parties when you visit our website and how that information is used and stored. Any information voluntarily disclosed to the Digital Rights & Cities Platform by users of the website is held with the utmost care and security and will not be used in any way not set out in this privacy policy.

Anonymous use of the website

When accessing the Digital Rights and Cities Platform website, general browsing data will be stored from standard server logs, such as Internet Protocol (IP) addresses, navigation through the website, domain name, browser type, software used and time elapsed, and other similar information. This information does not individualise the user.
This information will be used to analyse trends and usage of the Platform website and to improve the usefulness of the site. It is not connected to any personal information. However, if you have registered on the platform or in any activity, the information we collect will be identifiable to you and will only be used to facilitate interaction between users of the platform.
The Digital Rights and Cities Platform assumes no responsibility for the security of this information should it be compromised by viruses or similar.

Collection and use of personally identifiable information

Providing personal information is optional. When you take certain actions on our website, such as signing up for our email newsletter, creating a profile or completing a form to express your interest in our activities, you knowingly provide personal information, such as your name, email address, mailing address, place of work and other information that may be requested when creating a profile. This information is collected only with your knowledge and permission and is stored in various databases of the platform and its strategic partners.

We may use the personal information you voluntarily provide to:

  • Contact you, either in response to an inquiry or suggestion or to provide relevant services and information (such as newsletters, documents, publications, etc.) that we think may be of interest to you. This may include marketing communications and fundraising appeals from time to time. If you do not wish your data to be used in this way, you can write to us via our contact form.

What if I don’t want to provide personal information?

Providing personal information on the platform website is optional. If you choose not to provide personal information, you can still browse and use the platform website, but you will not be able to perform certain actions, such as registering for a newsletter, requesting a mentorship, making a profile or contacting the community of practice.

Unsubscribe and change your information

Users who provide an email address through the platform’s website and opt-in to receive email communications can receive the Digital Cities and Rights Platform e-newsletter and other email updates. Each email the platform sends includes the option to remove your address from the mailing list. You can also request assistance through our contact form and we will get back to you.

Cookie Policy

In addition to the personal information you actively provide to us for a specific purpose, the Digital Rights and Cities Platform may also collect and store anonymous information about your browsing behaviour when you visit our website, through the use of cookies. By using the website, you agree that we may place the types of cookies described below on your computer, mobile phone or handheld device and use that information in accordance with this cookie policy.

What are cookies?

Cookies are small data files made up of letters and numbers that are placed on your computer or other mobile device when you access the Digital Rights & Cities Platform website. The platform uses cookies to collect information about you to the extent necessary to ensure the functionality and performance of its website, as well as to target its audience and customize the content offered to audiences both on its website and elsewhere. We send cookies when you visit the platform’s websites, respond to online surveys or polls, or request information. Accepting cookies used on the Platform website does not give us access to your personally identifiable information, but we may use cookies to, for example, identify your computer or the location from which you interact.

Disabling cookies

If you do not want cookies to be placed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the option to accept it. You can also set your browser to disable cookies. However, if you do so, some areas of the Digital Rights and Cities Platform website may not function properly.

How cookies are used on the Digital Rights and Cities Platform?

The platform wants to be transparent with users about how cookies are used, so that you are clear about how your privacy is protected when visiting the website.

We use cookies for the following reasons:

  • Improve your experience on our website: cookies allow us to ensure that we provide you with content relevant to your interests and reduce the visibility of content that is not relevant to you. For example, cookies can tell us if you have shown interest in learning about a specific emergency or campaign, so that the next time you visit the platform, information about this emergency or campaign is prioritised over other content. Similarly, cookies can tell us whether you have completed a form or signed a petition, so that we do not present this to you the next time you visit our website.
  • Cookies can also provide us with information about other factors related to your visit that can help us improve your experience on the website, such as: where in the world you are visiting from, whether you came to the site via an email or social media post we sent you, or whether your web browser supports the different technologies used on the platform.
  • Understand the performance of the platform’s website and other communication efforts: cookies help provide us with anonymous statistics that tell us how many users visit our website, where they come from and how they interact with it. This information is very useful for us to see which pages and content on the website are the most popular, so that we can modify them accordingly. Data collected through cookies can also help us understand how our other activities, such as social media or network content and emails, affect the use of the platform.
  • Improve the relevance of Platform campaign messages after you leave our website: Cookies can help us ensure that you receive personalised advertising banners from advertising services when you browse other websites, based on the content you interacted with on the Platform website. For example, cookies may tell us if you visit a web page about a particular mentorship, so that you are shown broadcast messages for that mentorship in general when you visit another website. None of the platform’s business partners who provide such services collect or use personally identifiable information.
  • Advertising performance: While we do not use advertising at this time, if we did, we want to carefully monitor our advertising spend to ensure that we are as sustainable as possible. The platform uses cookies provided by online measurement platforms such as Google Analytics and DoubleClick to identify how many people visit our website from different websites hosting our campaigns, which messages have been most effective in driving people to the platform’s website and what actions people take after clicking on one of our ads.
  • Reaching you on social media and identifying more supporters who want to be part of a community of practice for digital transformation: Using cookies and email addresses, we can target messages to you on our social media platforms and identify others on the Internet who are more likely to support the platform’s work. This may include uploading a list of encrypted email addresses to social media services. This data is not stored or reused by the provider and is only kept during the matching process.

Third party cookies

Some of the cookies you may receive when visiting the Digital Rights and Cities Platform website are not related to the Digital Rights and Cities Platform. For example, if you visit sections of the website that contain embedded content or contain a plug-in, such as a social media “Like” button, you may receive cookies delivered from these websites. As detailed above, we also use third-party cookies for targeted advertising services and for tracking awareness and performance of our awareness campaigns and website communications.

The Digital Rights and Cities Platform does not govern the setting or use of these third party cookies, so we suggest you visit these websites for more information on their cookies and applicable privacy policies.

The platform is not responsible for the privacy of data collected by websites or social media services/networks that are not owned or operated by the Digital Rights & Cities Platform, even if they link to the Digital Rights & Cities Platform website. Modern web browsers offer the ability to disable all cookies or only third party cookies.

User-generated content

The Digital Rights and Cities Platform may ask its stakeholders and community to share their photos and videos with the public on the website. This type of material is generally defined as user-generated content.

All user-generated content is treated as non-proprietary and non-confidential. If you submit such material to us, whether by email, by tagging content on a social network or through a specifically designed upload site, you are granting the Platform an irrevocable, perpetual, non-exclusive, royalty-free, worldwide right to use, reproduce, modify and publish such material elsewhere on its websites and publications. In addition, you grant the Cities and Digital Rights Platform the right to use the name that you submit in connection with such material. However, you still own and may continue to use your content as you wish, including allowing others to use it as well.

If you upload or share your material to the platform website or an official social media account, it is possible that this material may be used by any platform website or social media account worldwide.

When we ask our community to share content with us, we explain how we intend to use the content. For the most part, we will re-share content on our social media channels or on our websites. If it is particularly prominent, we may use the content shared with us in promotional materials on the platform. In these cases, we will try to contact you to ask if you agree to it being used and how you would like to be credited.

The platform does not pay for or generate revenue from selling or licensing individual pieces of user-generated content.

If you upload content to the Platform’s website or to an official social media account of the Platform or its strategic partners, we may see certain information, such as EXIF data provided when you submit photos, where we may see the type of camera you used, timestamp and location if available. This information could be used to carry out verification checks.

Responsibilities for user-generated content:

When submitting content or sharing material to the platform, you must submit/share only your own original content. If your content contains the works of others (e.g. music, images and/or videos), you represent and warrant that you have obtained the necessary rights or permissions to use such material and that such material does not violate the rights of others.

If your content clearly identifies someone else, you must ensure that the persons involved have given their consent to use the content. Where your content clearly identifies children under the age of 18, you must ensure that their parents or caregivers have given their consent as described above.

The Digital Rights and Cities Platform also requires that you do not send or share any material or information:

i. That is knowingly false or misleading, defamatory, infringing, obscene, indecent, threatening or invasive of a person’s privacy, or otherwise unlawful.

ii. That you do not possess or for which you have not obtained all necessary licenses and/or approvals as required by law.

iii. Which is technically harmful (including, without limitation, files that contain viruses, corrupted files or other similar software or programs that may damage the operation of another person’s computer); or

iv. Que suplante a cualquier persona o entidad, o declare falsamente o de otra manera tergiverse tu afiliación con alguien o alguna entidad.

v. Borrar atribuciones de autor, avisos legales o etiquetas de propiedad en cualquier archivo que se cargue;

vi. Falsificar el origen o fuente de software u otro material contenido en un archivo que se carga;

vii. Publicidad u ofrecimiento de venta de bienes o servicios, o realizar o enviar encuestas, concursos o cadenas de correos, o descargar cualquier archivo publicado por otro usuario del sitio web de la plataforma que sepas o razonablemente debas saber que no puede distribuirse legalmente de esa manera.

Cualquier contenido inapropiado será rechazado o eliminado del sitio web y cuentas de redes sociales de la plataforma. Si tienes dudas, por favor, no compartas tu contenido.

You shall indemnify, save and hold harmless, and defend at your own expense, the Cities and Digital Rights Platform and its strategic partners, namely UN-Habitat, CAF – Inter-American Development Bank for Latin America and the Caribbean, Unit and the Cities Coalition for Digital Rigts (CC4DR), their officers, agents, servants and employees from and against all claims, demands, suits, proceedings, losses and liabilities of any nature or kind, including their costs and expenses, arising out of or in connection with your User Generated Content.

The platform has the right to disclose your identity (or any information it holds about you) to any third party who claims that any such material violates any of its rights or to any government or regulatory authority that requests the platform to do so.


We do not sell or share personally identifiable information voluntarily provided on the platform with third parties without prior consent. However, we do share user information with our partners so that the Digital Rights and Cities Platform, in addition to its strategic partners, can respond to your needs. Any information provided to the platform by users of the website is held with the utmost care and security and will not be used in any way that is not set out in this privacy policy or in site-specific policies, or in ways to which you have not explicitly consented. The Platform employs a variety of techniques and security measures to protect the information maintained on our system against loss, misuse, unauthorised access or disclosure, alteration or destruction.

However, the Digital Rights & Cities Platform assumes no responsibility for the security of the information.

Links to other sites and Social Media Content Upload – Disclaimer:
The Digital Cities and Rights Platform may contain links to other sites external to the platform’s domain. Neither the platform nor its strategic partners assume responsibility for the privacy practices, terms of use or content of such sites.

If you upload content to a social network and then tag the platform, your submission will be subject to the terms of use and privacy policy of that website. The platform assumes no responsibility for the terms of use, privacy practices or content of such social networks and websites.

Notification of Privacy Policy Change:

If the Platform decides to change its privacy policy, the Platform will post those changes on this page so that you are always aware of what information we collect and how we use it.

Your Consent:

By visiting our website, you consent to our collection and use of your personal information and other information as described in this Privacy Policy for the purposes of the Digital Cities and Rights Platform.

Contact us:

If you have any questions or concerns about this privacy policy you can write to us through our contact form.

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