Digital Transformation with a Focus on Human Rights

Technology should be at the service of communities. For this to happen, we need ethical, sustainable, and inclusive policies.

To learn more about human rights and further develop your skills, download and read the practical guides for digital transformation

Subject Areas

Governments must respect people’s rights and wellbeing during digital transformation processes. The European Smart Cities Guide establishes six subject areas based on fundamental values that should guide government management.


Equality, equity and inclusion
These values contribute to social justice and fair treatment so as to prevent arbitrary actions amongst people or groups, and assure equal opportunities, equal access, and non-discrimination for building an inclusive society.


Libertad y autonomía
Connected to dignity, autonomy, identity and integrity, but from an external point of view. These values refer to the right to express one’s life philosophy without exogenous limitations. People should have control over what happens to data generated by and about themselves, as well as control of who sees and uses this data, and to what ends.


Privacidad, seguridad y protección
These values imply the safeguarding of individual rights, the protection of individual beings, and personal relationships in private and public spheres. It also implies respect towards people’s abilities to form their own lives and identities, with possibilities for self-development and personal discovery. This includes social and economic conditions for leading dignified lives.


Participación comunitaria e involucramiento público
This value indicates that people have the right to collectively participate in and shape cities’ futures.


Transparency and Accountability
Connected to procedural rights, which refer to the right to a fair and impartial trial, as well as to the public accountability of the tasks of those who govern. This allows for procedural justice and a position of equal information between the population and public institutions.

Public Utilities

Bienes públicos, infraestructura abierta y provisión de servicios públicos locales
The provision of public services is public or collective property, and it is focused towards the good of the public and open for everyone to use. It also considers the use of open codes that are safe, accessible, and of shared benefits.

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